Shipping policy
Thank you for shopping with BLUSHÈ. Here is how we get your order to you.
Where we ship. We currently ship within India to all pincodes serviced by Blue Dart. Enter your pincode at checkout to confirm delivery to your area.
Order processing. Orders are processed within 2 business days (Monday to Saturday, excluding public holidays). Orders placed after [time] or on holidays are processed on the next business day. Once your order ships, you’ll receive an email and SMS with your tracking link.
Delivery time. We ship with Blue Dart. Estimated delivery after dispatch:
- Metro cities: 2 to 4 business days
- Rest of India: 4 to 7 business days
- Remote locations: up to 10 business days
These are estimates, not guarantees. Delays caused by weather, strikes, public holidays or courier issues are outside our control.
Shipping charges. Shipping is free on orders above ₹1,299. For orders below ₹1,299, a flat shipping fee of ₹[__] applies, shown at checkout before you pay.
Payment. All orders are prepaid. We accept UPI, debit and credit cards, netbanking and wallets. We do not offer Cash on Delivery.
Tracking. Track your order using the link in your shipping confirmation, or contact us at [support email] with your order number.
Delivery attempts and undelivered orders. Blue Dart attempts delivery up to 3 times. If delivery fails because of an incorrect or incomplete address, an unreachable phone number, or a refused parcel, the order returns to us. We’ll then contact you to reship (a shipping fee may apply) or refund your order less the shipping charges.
Damaged, tampered or wrong parcels. Please record a short unboxing video when you open your order. If your parcel arrives damaged, leaking, tampered with or incorrect, email [support email] within 48 hours of delivery with your order number and photos or the video. We’ll replace the item or refund you.
Questions? Write to care@blushe.me or call 080-35700500 (9 AM to 6 PM).